DATA PRIVACY POLICY 


Responsibility for the processing of personally identifiable information on our website is borne by the Hotel Rosenvilla. Details about our company may be found at the Impressum.


Data Privacy

We take the safeguarding of your personally identifiable information very seriously. We process your personally identifiable information in accordance with statutory privacy provisions as well as this Data Privacy Policy.

In general, use of our website is possible without entering personally identifiable information. Insofar as personally identifiable information is collected (name, postal address or email address), this is done, as far as possible, on a voluntary basis.

 

Processing Agents, Recipients 

We process your personally identifiable data with the assistance of processing agents, who support us through the services they provide (e.g. Web hosts, email newsletter distribution services etc.). 

These processing agents are obligated to protect your personally identifiable information closely and may not use this information for any purposes other than to enable our services.

Transmission of your personally identifiable data is solely to service providers standard within the industry such as banks (should wire transfers to you be necessary), tax consultants (should you appear in our accounting records), dispatching companies (should products be dispatched to you), etc.


Contact Form

Non-binding inquiry: Salutation, First name, Last name, Street, Postal code, Country, E-Mail, Telephone, Arrival, Departure, Room category, Number of adults,  Number of children, Your message

After you have submitted the contact form, the personally identifiable information you have entered will be processed by the data privacy officer in order to respond to your request, permission for which you expressed by submitting the aforementioned form.

You are under no legal or contractual obligation to provide us with personally identifiable information. Failure to do so will merely result in your being unable to submit your request and our inability to process this request.

You have the right to revoke your permission at any time by notifying us in writing. Doing so in no way affects the legality of our having processed your personally identifiable information prior to the point at which you revoke your permission. 


Cookies 

This website uses cookies.

Cookies make websites more user-friendly and efficient for users. A cookie is a small text file used to store information. When visiting a website, this website may place a cookie on the computer of the website visitor. If the user then visits the same website later, the website may read the data contained in the previously stored cookie, thus determining whether the user has previously visited the website and which areas of the website the user may have been interested in particularly.

Further information about cookies may be found at https://en.wikipedia.org/wiki/HTTP_cookie

  

Changes to Your Cookie Settings

Each user can decide how their web browser handles cookies, what cookies are allowed or blocked etc. by changing the settings of their web browser. Precisely where those settings are found depends on the specific web browser you are using. Detailed information about this can be found by using the help function included within your web browser.

If you restrict the use of cookies, under certain circumstances you may no longer be able to take advantage of the full functionality of this website.


Cookies on our Website

Our website uses the following cookies:

CookiePurpose
_gaused to differentiate users. (Google Analytics)
_gatused to limit the number of requests. This cookie does not contain any personal data (Google Analytics)
_gidused to differentiate users. (Google Analytics)
privacy-noticeThis cookie stores whether or not you have closed the cookies guidelines box
gaOptOutThis cookie stores whether or not you have blocked tracking by Google
cookietestThis cookie is is used to test if the browser is able to set cookies
Neos_SessionThis is used to summarize your inquiries on our server. This cookie does not contain any personal data, but rather a random sequence of symbols
1P_JARThis cookie is used by Google in order to determine statistics and conversion rates (e.g. Google Maps)
CONSENTThis cookie is used by Google for the Cookie-Consent. (z.B. Google Maps)
NIDThis cookie is used by Google products in order to customize advertising. (e.g. Google Maps)
PHPSESSID, pw_box_86, HasCookieNotice, checkKeksThese cookies are used by the Viato Online-Booking platform
CM, ServerPool, TACds, TASession, TATravelInfo, TAUD, TAUnique, PAC, PMC, TART, TASSK, VRMCIDThese cookies are used by TripAdvisor for the TripAdvisor Widget
hc_agent[agent], hc_agent[user], hcweb_branch, mobile_detected, hcwebThese cookies are used by HolidayCheck for the HolidayCheck Widget
PHPSESSID, __utma, __utmb, __utmc, __utmt, __utmv, __utmzThese cookies are used by Ongus for the vouchers system

Server Log File 

Based upon the preponderant legitimate interest of the responsible party (technical security measures), this website processes the following personally identifiable data in a server log file in order to monitor technical functionality and increase the operational security of the Web server: IP, user of the protected directory, date, time, pages accessed, logs, status code, data volume, referrer, user agent, name of accessed host.

In doing so, the IP addresses are anonymized. The anonymized IP addresses are deleted after 60 days. Information about the user of protected directories is anonymized after one day.

Error logs, which maintain a record of erroneously accessed webpages, are deleted after seven days. In addition to the error messages, these include the accessing IP address and, depending on the error, the website that was accessed.


Google Analytics 

This website uses Google Analytics, a web analysis service provided by Google Inc, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA (“Google”) on the legal basis of overriding legitimate interest (analysis of website use). To this end, we have entered into a contract with Google to process data on our behalf. 

When you open our website, software establishes a connection to the Google servers and data is transmitted to Google servers, some of which are in the USA. Furthermore, Google Analytics uses cookies in order to store information about the website user and to analyze their use of the website. 

This website uses the function "IP anonymization". This means that, within member states of the European Union as well as other states within the European Economic Area that are parties to the agreement, your IP address will be abbreviated and thus anonymized beforehand. Only in exceptional cases will the full IP address first be sent to a Google server in the USA, where it is then abbreviated. 

According to Google, Google will use the data it has collected in order to evaluate usage of the website, to compile reports about website activity and to provide additional services related to use of the website as well as the Internet. 

Google may also share this information with third parties, insofar as this is required under the law or said third parties process this data at the behest of Google. 

Detailed information about how Google handles user data can be found in their own data privacy policy at https://www.google.com/intl/de/policies/privacy/ as well as at

https://support.google.com/analytics/answer/6004245?hl=en

   

Deactivate Google Analytics  

In general, you can prevent Google Analytics from collecting your user data on all websites by clicking on the following link, then downloading and installing the browser plug-in which is available: https://tools.google.com/dlpage/gaoptout?hl=en  

If you wish, you can prevent Google Analytics from collecting your user data on this website only by clicking on the following link. This will install an opt-out cookie that will prevent your data being collected whenever you visit this website in future:

 

Your Rights 

You have the right to receive information about personally identifiable data which has been collected about you, as well as to have such information corrected, deleted or the use thereof restricted. 

Insofar as the legal foundation for the processing of your personally identifiable data based in your expressed permission or in the contract you have concluded, you also have the right to data transferability. 

You have the right to revoke any permission you may have given for the processing of personally identifiable data. However, this in no way affects the legality of our having processed your personally identifiable information prior to the point at which you revoke your permission. 

You have the right to revoke permission for the use of your personally identifiable information for direct advertising purposes at any time in writing. In such an instance, your personally identifiable information will no longer be used for direct advertising purposes. 

Furthermore, you have the right to submit complaints to the competent oversight authorities (Österreichische Datenschutzbehörde, Wickenburggasse 8, 1080 Wien, dsb@dsb.gv.at).

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